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Jaipur, Rajasthan

M/s, Niranjan Gas Agency, Jaipur-M/s, Niranjan Gas Agency, Jaipur — Delay in supply Refill Cylinder

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Jaipur, Rajasthan


Name: Devendra Agrawal
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Share by email Share on Facebook Share on Twitter Share on Google+ Respected Sir, I am a indane gas subscriber & my consumer number is 18253. I had done a booking for refilling at our Indane Gas Distributor M/s Niranjan Gas Agency, Vidyadhar Nagar Jaipur through (IVRS) on 28-9-2015 against booking number 873513 but we have not received delivery till today even after ten days, while others, with the booking after that, have been delivered on same day of booking. More importantly, many others have been fed with 11th and 12th cylinder from April-2015, while we are waiting for our 5th one. When we tried to contact in the distributor's office through telephone on this issue, phone was not picked up most of the time. Even if it is attended, we get a reply “there is no supply from company or there is a backlog of 15 days”. Sir, As per rule, delivery of gas cylinder should be given as per the priority of booking but it seems that the authorized dealer of company are free to do anything as their wish and do not have any control on them. We are presenting some proofs supporting my statement downloaded from company's transparency portal so that you can come to know that how much undue favor is being done to some consumers. Consumer number Booking Date Delivery of Cylinder 1. 07871 29-9-2015 29-9-2015 2. CX17984410 29-9-2015 29-9-2015 3. 23470 3-10-2015 3-10-2015 Please take appropriate action to remove irregularities, so that consumers can get rid of unnecessary trouble. Regards, Devendra Agrawal Consumer number 18253 Mobile 9414752385 Email: [email protected]

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