I purchased Onida 5.8 kg Fully Automatic Top Load Washing Machine(WO60TSPLN1) on November 16th 2015 via flipkart website. The product had a warranty of 2 years. The washing machine stopped working on July 2nd 2016. I booked a complaint on 4th July 2016 with Onida Service Center. A technician came on 5th July 2016 and informed that the processing board is gone bad. The technician promised to return with new board to be replaced the next day. He has not returned till today 20th July 2016. Repeated complaints to Onida Customer care went in deaf ears. I have no option other than buying a new washing machine now. Please mark this company as fraud as people like me are fooled by them.
Complaint Category: Washing Machine Complaints in Bangalore, Karnataka